In that spirit, we said, Lets just tell them before they order how long it will take. To date, customer reaction so far has been overwhelmingly positive, according to Concors. I personally read through the comments that come through every day in our customer-service channels, and people really appreciate knowing that information up front. Concors likened it to buying a plane ticket. Would you everbuy a plane ticket if you didnt know when it took off and landed until after you bought it? he asked. No one would ever do that. Why should pizza be any different? New Research Shows Delivery Outside Pizza Is Up 33 Percent and Growing According to the latest NPD research , deliver traffic outside of pizza is up 33 percent in 2015 over 2012, while pizza delivery has actually declined by 3 percent. Generation Z, Millennials, and Older boomers are behind the growing delivery trend, as they order more meals delivered to their homes out of a desire for restaurant-quality meals; time constraints; or because they are working from home. Some also want to spend more time with family or are trying to participate in at-home leisure activities. Consumers want to have the eat-out experience, but are saving money by eating in, explained NPD analyst Bonnie Riggs.
For the original version including any supplementary images or video, visit Restaurant And Hospitality News May 2 2016
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